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How early should I arrive for my appointment?

You should arrive a minimum of 15 minutes prior to your scheduled appointment time. Please be aware that arriving late will determine the length of your services. Your service may end as scheduled so the next guest may begin on time.


What is common practice for tipping?

It is appreciated, most people tip from 10% to 20%. You may tip your therapist or stylist in their rooms or at their stations, or we can accept tips when you check out. Gratuities of 20% will be added to group bookings.


Can I bring my cell phone with me?

Yes, we certainly understand the need for cell phones. However, we do ask that you place them on vibrate. This helps us provide and maintain a relaxing atmosphere for all our clients.


Are children allowed?

We at the French Door love your children but we would appreciate you not bringing them unless they are receiving a service. This allows the spa to provide the relaxation our clients need. Thank you for your cooperation.


If I am getting a massage or body treatment, can I ask my therapist to adjust for my comfort levels?

Please do. This is your treatment. Discuss with your therapist about pressure and technique. We need your feed back. At the time you schedule your appointment, please discuss your preference for gentle, moderate or Deep Tissue.


If I am coming for a Half Day or Full Day what do I need to bring with me?

Just your self, We will provide a locker for your possessions and a robe and slippers for your day at the Spa.


Are Gift Cards available?

Yes! You can purchase a gift card for any amount. However, they can not be purchased on line.


Contact us with any other questions you may have.